The same great team you know and trust has a new name.

Urgent Care | Primary care
Enhancements begin Oct. 29!
Extended hours • Online reservations for same-day visits • Virtual visits
Mon-Fri: 8:00 A.M.–6:00 P.M. • Sat: 8:00 A.M.–4:00 P.M.

Frequently Asked Questions

What is changing?

We are the same team of providers providing the same high-quality care.

When you need care, you can start your visit here or simply call our existing phone number, 702-263-4555.

We have implemented a new online registration system and patient portal that are designed to make it easier for you to get the care you need.

Online reservations: You can now make a same day reservation – so you can spend less time waiting. You can also book a virtual visit.

Patient Portal: Manage your health anywhere, anytime. By subscribing to our new patient portal, you can access test results, health information and billing, or message the clinic and refill prescriptions.

In the coming months, we’ll be making additional changes to bring you flexible, convenient care. We appreciate your understanding as our staff is learning new processes that will allow us to better care for you.

Does this impact my relationship with my doctor?

There is no change to your relationship with your healthcare provider. We are the same team of providers delivering the same high-quality care to our patients.

However, all patients will be required to establish care with Jovive Health. This means that your first visit after our transition on Oct. 29 will be registered as a new patient visit. We will also have you complete a short online registration and will ask you to follow instructions to sign up for our new patient portal.

Is the clinic still in-network for my insurance?

We are contracted with all major insurers. Please call our clinic to ask about a specific insurer. Not all products or benefit plans may be covered under our contract. Please contact your health plan directly to verify coverage specific to your policy.

Can I still walk in for care?

Yes. We always welcome walk ins. If you prefer to wait from the comfort of home, check out our same-day reservations!

What are your hours of operation?

To start, we will operate six days a week: Monday through Friday, 8 a.m. to 6 p.m. and Saturday, 8 a.m. to 4 p.m. Check back, as we are evaluating ways to provide more flexible options for care in the future.

I have feedback, what should I do?

We want to hear from you—the good, the bad, the novel ideas. Your feedback helps us design our clinic to better care for you. Please let our staff know. Stop by or call our office at 702-263-4555.

And be sure to check back with us. We are implementing a new solution to help us better capture and respond to patient feedback soon.

I’ve never heard of Jovive, is it new?

Jovive is a new kind of urgent care, brought to you by an organization with a long history of providing high-quality healthcare. Jovive is led by your local doctors and is part of Vituity, a physician-owned partnership.

For 50 years, Vituity has been a catalyst for positive change in healthcare. Our 5,000 doctors and clinicians care for nearly 8 million patients each year. Together, we develop front-line solutions for healthcare challenges that improve quality and have a direct, positive impact on millions of lives nationwide.

Our services span the entire acute care continuum. And our expertise in operating efficient, highly-rated urgent care centers spans 35 years. We partner with hospitals, health systems, clinics, payors, employers, and state and local governments.

Vituity’s patient focus and commitment to clinical excellence are the driving forces that place us at the heart of better care.

What does Jovive mean?

Jo∙vive / ˈjō-vēv / A new way to get the care you need to live your best life.

How do I pronounce it?

Jovive is pronounced ˈjō-vēv. Or put another way, say the name Joe and then the letter ‘Vee’ ending with a short v sound: Joe-vee-v.

What can I expect from Jovive Health urgent care and primary care?

We understand that you can’t always predict when you’ll need medical attention. And we know that what works best for one patient, doesn’t necessarily work for others. That’s why we personalize your experience by providing flexibility in how you see your providers and make every effort to get you in and out quickly. You can rest assured that you’ll always see board-certified physicians and qualified physician assistants and nurse practitioners.